Category Archives: Loop Minnesota

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Facility Upgrades Endanger Existing Hearing Loops

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Loop Design and Installation

Recently, a meeting room for hard-of-hearing people got an AV upgrade. New ceiling PA microphones were installed together with some other refined audio gear. Afterwards, the hearing loop no longer worked. Hopefully, the workers only forgot to reconnect the loop and did not cut the wires or remove equipment, thereby destroying the system.

Once they have been professionally installed and certified, hearing loops are pretty much maintenance-free. They are tied into the other AV equipment and work on their own, automatically and without fuss. And so, it is easy to forget about them.

Include existing hearing loops on project management checklists!

Project managers must make sure that existing hearing loops are not forgotten and are not harmed during during any renovation jobs. All to often workers and even electrical and AV contractors are not familiar with hearing loop systems and do not recognize the set-ups. This is why hearing loop wires and electronics must be identified for any workers before any refurbishment jobs begin.

Once the work is completed, the testing and verification of proper loop function is a project management responsibility. After extensive updates, the loops might have to be recalibrated in order to continue to meet the requirements of the IEC 60118-4 (International Electrotechnical Commission) loop performance standard. And so, hearing loop concerns during facility upgrades definitely deserve a place on project management checklists!

What can go wrong?

  • Physical damage. Wires hidden under carpeting or floor tiles are often cut during floor renovations. Yet, loop wires can also be installed in other locations, even along ceilings which makes them vulnerable to being pulled or damaged.
  • Hearing loop signage maybe be removed and never replaced. Hard-of-hearing people will not know that the venue has a loop and the loop will not be used.
  • Loop wires are disconnected from their specialized amplifier and the amplifier itself might be removed from the electrical cabinet.
  • Disconnected loops are not reconnected to existing or upgraded AV features.
  • Hearing loop function is not tested at the end of the job. Loops are left inactive, damaged or malfunctioning.
  • Loops are not recalibrated for best function and compliance. As a result of invasive construction, electrical and/or AV work, hearing loops may be out of compliance with required performance standards. Failure to recalibrate will result in substandard loop performance. Project managers must see that this does not happen. Yet another reason to test the loops after any job completion!

For all these reasons, existing hearing loops must be included on the project management checklists during facility upgrades. They cannot be forgotten. They have to be protected from physical damage. At the end of the refurbishment job, loops must be tested. They must be integrated with any previous or upgraded AV features and comply with IEC standards.

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To learn more about hearing loss, also visit my website  https://hearing-loss-talk.com/

 

 

 

Caring About Others Leads to New Hearing Loop

Loop Minnesota Posted on by

Picture by Justin Burwinkel

 

This is not only a story about the installation of a new hearing loop in a Church in Minnesota. It is a story about communication access.  It is a story about empathy and advocacy without having a need oneself. But mostly, it is a story of how caring about others leads to a new Minnesota Hearing Loop.

Not understanding speech-in-noise can be very isolating and life-limiting for those with hearing loss. This is one of the major reasons why people no longer attend book clubs, church services and social club meetings.  As one woman put it:” There is nothing in it for me anymore. I can’t understand a word.” This is why hearing loops are important. So far, this is the only assistive listening technology that helps improve the understanding of speech in background sound.

Hear Clearly at St. John the Baptist Catholic Church in Jordan, Mn

Some weeks ago, the Church became the proud owner of a new hearing loop. It has excellent sound quality and now ALL can hear!  A parishioner saw the need for including people with hearing challenges in the Church community. He suggested the installation of a hearing loop, advocated for it and saw the project through to completion with the help of an equally devoted friend. They deserve double kudos as neither of them has hearing loss. How cool is that – thinking and caring about others and advocating for those who would be excluded!

That said, many thanks also go to those who supported the looping effort and helped fund it. Hearing loops do not install themselves, and they are not free.

And so, the list of hearing loops across Minnesota grows as many people are beginning to appreciate that the time for them to hear clearly in noise is Now – NOT years from now!

In the end, Care about Others! Make venues accessible with hearing loops and help people find those loops! List them on the Access Page of Google Maps. Announce them on Website pages and mention them in any publications, such as Newsletters and Bulletins. Tell the world that you care about communication access and quality-of-life for ALL.

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So, where do you want to hear better? Contact us at Loop Minnesota with any questions or loop suggestions?

May – the Month to Showcase Hearing Loops and Telecoils!

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Every year, the American Speech-Language-Hearing Association (ASHA) dedicates the month of May as Better Hearing and Speech month. The purpose is to raise awareness about communication disorders.

Loop Minnesota wants to broaden the focus of this message as far as Better Hearing is concerned. People with hearing loss struggle to hear and understand speech in background noise. For them, communication and learning are seriously hampered in loud places. While hearing aids and assistive devices can help, they too have their limits.

Better Understanding Speech in Noise Means Better Hearing

To this day, the assistive system of Hearing Loop & Telecoils is the most effective and predictable way for overcoming speech-in-noise challenges. This is why the month of May is also a good time to showcase the technology that enables those with hearing issues communicate a lot more efficiently because they Hear Better in noise.

And so, it makes sense that the discussion about Better Hearing should also focus on Better Understanding of Speech in noisy venues.  For those with telecoils in their hearing aids or cochlear implants, hearing loops manage background noise in venues, such as churches, conference halls and meeting rooms. As counter loops, they make life easier at store check-out counters, information desks, ticket counters, bank teller windows and more.

In the end, let the month of May be a time of advocating for Better Hearing by means of Hearing Loops and Telecoils in public places, no matter what their size.

  •  Ask hearing specialists about Loop Technology and Telecoils (T-coils). Do my hearing aids have telecoils? Are they activated? Why not?
  • Ask venues, businesses, churches, and libraries what kind of access they provide for visitors, customers, and members with hearing loss. Let them know how and why Loops could help.
  • Get involved! Become a member of Loop Minnesota. Learn about hearing loops, and about other access technology choices.
  •  Help spread the word on Hearing Loops and Telecoils in your communities.
  • Let Loop Minnesota know about places with existing loops or access technology so that they can be added to our website list.
  •  Where would you like to hear and understand better? Contact us. We can help.

The world is getting louder by the day. Expecting life to play itself out in quiet, accommodating environments is fast becoming an unrealistic expectation. No matter what time of the year, at Loop Minnesota we aim to help people hear and understand and communicate better. Join us. Be bold!  It’s the Month of May and it’s O.K.

Creating a Hearing Access Page: Your Help is Needed!

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Loop Minnesota is in the process of updating its current website lists of hearing loops across the State. However, our Hearing Access page will not only include loops but also locations of other types of Assistive Listening Technology that are offered to accommodate those with hearing problems.

 Finding Hearing Accommodation and How You Can Help

 1) If you Manage a Facility or Business – Does it have Hearing Access? Please let us know.

Got a hearing loop and/or assistive listening technology installed at your business, venue, or place of worship? Great! Now, tell the public about it. Share the information with Loop Minnesota and get on our Hearing Access List.

Hearing access information is hardly ever mentioned on websites or Facebook pages.  However, if people with hearing loss do not know about the existence of the technology, they will not use it.  Also, on site, appropriate signage is crucial.

Questions:

Do you have an Assistive Listening System? Where is it located? 

  • Hearing loop?
  • FM System?
  • IR – InfraRed System?
  • Wi-Fi System?

 

Does it work and is it used?  

  • Is it listed on your website?
  • Is the Hearing Loop listed on Google Maps?

 

Are information signs posted?

Are signs posted to inform people that hearing assistive technology is available? Without signs, people do not know about the Hearing System and will not use it.

Do You have Listening Devices to Access the System?

  • Do you have system-specific listening devices (receivers) and headphones?
  • Are batteries routinely replaced or the receivers charged?
  • Do you have neck-loops for making the FM or IR system compatible with telecoils in hearing aids or cochlear implants, as required by the ADA?

 

2) If you are a person with hearing loss

  •  Do you know of hearing-loss-friendly establishments? Please let us know about the locations in your city or community and about the types of accommodation that are provided.

 

In the end, information is only helpful if it is correct and up-to-date. So, Thank you for your feedback and help.

We look forward to hearing from you. Click this link to contact us.

Loop Minnesota a Finalist for ACG MN BOLD AWARDS

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Picture courtesy ACG MN BOLD AWARDS

Loop Minnesota is proud to be a candidate for the 2023 Minnesota Association for Corporate Growth (ACG) BOLD Award.  We have moved through the application and vetting phases and are now a finalist in the Not-for-Profit category.

According to the ACG website, “BOLD Awards honors and highlights the innovative and inspirational organizations that make Minnesota great. These awards are designed to honor and recognize innovation, inspirational moves, bold visions and leaders that have made bold moves to positively grow, restructure or enhance their companies for the benefit of all stakeholders.”

 BOLD moves for Loop Minnesota are embedded in our mission. We advocate for Equitable Access to Communication for those with hearing loss. ALL people need access to their communities – stores, businesses, banks, libraries, places of worship etc.

Hearing loss is a communication problem. The biggest challenge is understanding speech in background noise. And so, it is quite BOLD for Loop Minnesota to advocate for accommodation technology on behalf of the roughly 20% of Minnesotans with hearing loss.

For now, and into the future, hearing loops are still the best bet for understanding speech clearly in loud venues – large and small. They include rather than exclude people. Participation beats isolation!

 Even if Loop Minnesota is not chosen, only good can come from being nominated for this award. Our BOLD moves and efforts are recognized. The public exposure and increased visibility are priceless.

At the very least, ACG member corporations and businesses will learn about the need to make businesses and venues accessible to people with hearing challenges – an untapped population of potential clients, customers, members, sponsors etc.

The recognition of assistive listening advantages might make Loops for Daily Living – one of our BOLD goals –a dream come true. Hearing Loop signs everywhere – at bank teller windows, ticket counters, information desks, store check-out counters and customer service windows! What a wonderful, accessible world this would be!

Regardless of the outcome, Loop Minnesota will BOLDLY proceed with its mission to ease communication and preserve quality of life for Minnesotans with hearing loss.

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To join us as a member or for more information, Contact Us – Loop Minnesota 

Minnesota Hearing Loops are Happening!

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Hearing Loops Help Everybody

And Loop Minnesota rejoices and celebrates the Equitable Access to Communication that these loops represent for those with hearing loss.

  • Minneapolis-Saint Paul International Airport (MSP)

 

Hearing Loops have arrived at the Minneapolis-Saint Paul International Airport. The airport redesign, construction and refurbishment projects have lasted for some years now and a lot more work must still be done.

One of the major goals is to make our airport the most accessible in the World for people with disabilities. This includes people with hearing loss. And so, it is great news to see the mention of hearing loops pop up in the website Accessibility Page.

(Note: Loop Minnesota Vice President Monique Hammond continues to serve on the Travelers with Disabilities Advisory Committee where she advocates for people with hearing loss.)

From the Airport’s Website:

Hearing Loop Technology

…At Terminal 1, travelers will find hearing loop technology throughout the departures hall and arrivals level including both the baggage claim and the international arrivals areas. For those looking to relax, this technology is also readily available in the See18 short film space. Several gate areas on Concourse G have also been equipped with this technology as we continue to expand the footprint of this program through new construction projects. 

At Terminal 2, travelers will currently experience hearing loop technology between gates H11 – H14 with construction currently underway to make it available in gates H1 – H10…

More good news: Access for Township residents!

  • On October 17, 2022, Loop Minnesota was present when the Board of Becker Township (Sherburne County) “commissioned” the brand-new hearing loop that was installed in its meeting room. And so, all township residents can now participate in the happenings of their communities. It’s a matter of Access.
  • Work will soon begin on the installation of a loop in the Board meeting room of a neighboring Township.

 

Get involved! There are so many ways to make a difference

Tell your audiologists/hearing device specialists to teach clients about Telecoils and hearing loops. Ask your hearing care providers to activate the telecoils in your hearing aids.

Join us! Become a Loop Minnesota member! Help us make a lot more loops happen throughout the State. Check the Home Page of our website for a partial list of hearing loops in and around Minnesota. If you know about other loops, please contact us so that we can add them to the list.

Click this link to contact us. Tell us where you want to understand speech in noise a lot better. Grocery store? Bank? Place of worship? Does your library offer any accommodation? How about getting hearing loop access in your City Council Chambers or in your Township Board Room?

Although there is a lot of buzz about access technology changes, this is still quite a way in the future.  We must remember that we need to hear right here and Now.

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Also, visit my website where I write blogs on all sorts of topics related to hearing and hearing loss  https://hearing-loss-talk.com/

Assistive Listening Technologies – Present and Future – to Coexist

Loop Minnesota Posted on by

 

COVID-19? Need for Hearing Loops & T-coils

We still need it ALL!  This conclusion came out of the discussions at the World Congress of the International Federation of Hard of Hearing People (IFHOH). The World Congress was held in September 2022 in Budapest, Hungary.

Worldwide, the ongoing challenge is to help those with hearing loss understand and communicate better in background sound, especially in larger venues. This is when hearing aids and cochlear implants (CIs) are typically not enough. So far, hearing loops & telecoils are the universal, wireless way of providing clearer sound signals and of connecting many people to one sound source, such as a speaker.

As the search for new technology is on, all eyes and ears turn towards Bluetooth®. The new buzzword of the World of Hearing Loss is Auracast™.

A different kind of Bluetooth

Auracast ™ is based on a totally different Bluetooth version from what we have in our hearing instruments right now. This has led to many misunderstandings. In the future, people with hearing loss need re-designed and re-engineered hearing aids and CIs that are Auracast-compatible.

Auracast™ is a wireless, universal broadcast audio using Low Energy Bluetooth as a means of transmission. Besides other helpful and innovative features, it will allow for broadcasting from one Auracast-capable sound source to many Auracast-compatible receivers. Such receivers will include hearing aids, CIs, earphones etc.

On a smaller scale, our “Auracast-capable” phones, TVs, pads and computers will act like mini radio stations. And so, many people can listen at the same time to the same phone call, music or podcast with their “Auracast-compatible” hearing aids and CIs.

But how about large venues, such as conference halls and places of worship? Must they be fitted with Auracast-broadcast technology? At what cost?  Obviously, it is a gigantic project to make the world Auracast-accessible and there are many unanswered questions.

One thing is for sure: It will take time, patience and money. Also, we might expect a lengthy transition period. Not everybody will be on board at the same time. This is one of the reasons why present technology will continue to serve us well. We still need it all.

Hearing Now! 

Meanwhile, we all need to hear and understand better now. IFHOH recognizes this by stating that “it is important that the globally used and proven systems of Hearing Loops, FM, IR + Telecoils not be dismissed.”

In its “Budapest Declaration,” IFHOH recommends that hearing aid and cochlear implant manufacturers continue to integrate telecoils in their products. “Telecoils need to come with clear user instructions and with clear information and training to the hearing health professionals.“  Also, it will be important for future hearing aids and CIs to include both Telecoil and Auracast™ technologies for some time.

In the end…

Yes, change is coming but it will be a while. For clearer sound in loud places, telecoils and hearing loops are still very much needed. And therefore, assistive listening technologies – present and future – will indeed coexist for quite some time.

Reference: Budapest Declaration.pdf (dropbox.com)

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For information on Hearing Loops and Assistive Technologies, contact us on this website.

Also, visit my website where I post blogs on all sorts of issues concerning hearing loss. https://hearing-loss-talk.com/

 

After a Hearing Loop is Installed, Train Staff and Volunteers

Loop Minnesota Posted on by

 

Hearing loops make businesses and venues accessible to customers and visitors with hearing loss who have teleoils in their hearing aids or cochlear implants.

After the successful installation of a hearing loop, the next important step is to train staff and volunteers in the use of the loop. Such training is usually done by the loop installer at the completion of the project but before the loop is put into service. Ask the installer to provide a list of trouble-shooting questions-and-answers, just in case that there might be an issue.

By the way, who will be your on-site company or venue loop expert or guru?

Staff and volunteer training should cover the following items:

  • recognize the loop sign and be able to answer basic questions
  • know the purpose of the loop and how it helps the business & clients
  • have a simple explanation for how the loop works
  • know when the loop is in service – around the clock or only at times? If it is activated on request or as needed, know how to turn it on
  • know how the loop interacts with the PA system and with other audio-visual equipment
  • know about other accessories, such as loop listeners for those who do not have telecoils in their hearing aids. These are used with light headsets. Those items require some maintenance such as battery and ear pad replacements and wiping the units after use.
  • know where these accessories are kept
  • know whom to call if there is a problem with the loop or with the accessories

 

Note: A new loop monitoring sign is now available that indicates whether the loop is on, off or has signal issues. Older loops may not have these. Check with your installer if a retrofit is possible.

In the end…

Loops are only effective if they are correctly designed and installed, if the customers know that they are available and if the staff and volunteers are trained in their use.

For more information, please contact us.

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Note: Any links to websites or mention of products or technology are for information and illustration only. Loop Minnesota does not favor or endorse one brand, manufacturer or distributor over others.

 

Telecoils and Hearing Loops Education PSA

Loop Minnesota Posted on by

With heartfelt gratitude! 

On behalf of Minnesotans with hearing loss, Loop Minnesota thanks the Minnesota Commission for the Deaf, Deafblind and Hard of Hearing (MNCDHH), the Minnesota Broadcasters Association as well as all of the stations who donate valuable airtime for making this Telecoils and Hearing Loops PSA possible.

Thank you for helping raise awareness on this important technology, which can greatly ease the understanding of speech in loud places. The following 30 seconds might change lives – for better hearing and maybe for embarking on a mission of telecoils and hearing loops advocacy.

So, what does listening through telecoils and hearing loops sound like? Try this sound demonstration taken in a New York Subway station, which is a very difficult sound environment.  For now, the only way to understand speech-in-noise more clearly is by means of telecoils and hearing loops.

Pretty amazing! I remember the first time that I listened through a loop by means of my hearing aid telecoil. No more straining to understand. The Loop Minnesota website has a list if loops in and around Minnesota. Would it not be wonderful to grow that list?

In the end, it is up to those with hearing loss to determine what they want and what helps them.  Again, thank you to all who make it possible for people to learn about this technology with a much-needed Telecoils and Hearing Loops PSA.

Hearing Loop Advocacy Talking Points

Loop Minnesota Posted on by

Spread the word

Advocates speak in favor of a particular cause with the purpose to inform and to change behavior. In this case, the “cause” is equitable access to communication for the hard-of-hearing in loud, echoey places by means of hearing or induction loops.

Although nobody needs to be a “loop specialist”, it is important to be reasonably familiar with some basic facts of the technology. Also, a polite, non-confrontational approach makes people more willing to listen.

And so, how can people make an impact and convince decision makers that a hearing loop would be indeed a good investment for their places of worship, convention venues or business areas, such as information or customer service windows? Following are some tips that can be considered while making a case for loops.

  1. Personal Experience.

 

Describe in a few words how connecting hearing aids to loops by means of telecoils improves clarity of speech, fosters inclusion and improves quality of life. Make it your story. By now, just about every family has at least one relative who struggles with hearing loss. An emotional appeal can be quite effective.

2. Sound Demonstration

From your smartphone or laptop, share a YouTube to illustrate the difference between the un-looped and looped sound environments. Although there are others, here are two examples:

New York Subway station: https://www.youtube.com/watch?v=Ahbz0VvlZF0

Church readings: https://www.youtube.com/watch?v=XOKuf_Eu1J4

3. Basic explanation of how a loop & telecoil system works – if asked.

Note: The actual hearing loop is an electrical wire. Telecoils are wireless antennas in hearing instruments.

Sound from a speaker’s microphone activates the hearing loop wire. Telecoils in hearing instruments tap into the magnetic energy of the loop. The magnetic signals transfer wirelessly to the hearing instrument, which changes them back into audible sound. The audible signal is now clearer and stronger without any or minimal background noise.

Detailed explanations can be found at loopminnesota.org. People can also contact us for more information.

5. Know some of the advantages that loops provide

  • Once installed, they are long-lasting and virtually maintenance-free
  • Loops are invisible and discreet, which eliminates the risk of stigma attached to hearing loss
  • Loops are user-friendly and easy to use
  • Loops make businesses accessible to the hard-of-hearing. Advertise your loop!
  • Hearing loops for service windows, check-out counters and information desks are becoming quite popular. 2-way communication systems tied in with a loop are available as kits. All-in-one portable devices are also popular. There are plenty of choices out there. These are some examples for starters.

 

6. What about disadvantages?  

  • The physical installation is often seen as an invasive drawback. Loops for larger areas – places of worship, libraries, convention halls or meeting rooms – are best installed during new construction or during venue refurbishments.
  • Cost. This depends on the size of the loop and on the complexity of the design. It is best to have a certified loop contractor do an on-site inspection.

 

7. Gratitude and follow-up

  • Thank people for their time and their willingness to listen.
  • Ask if and when you can check back with them. Usually, other members or committees have to be consulted on the feasibility of the project. However, it is important to keep the channels open and the discussion going.

 

In the end,

It is up to those who are hard-of-hearing to advocate on their own behalf for equitable communication access by means of hearing loops. For now, loops and telecoil systems are the only and best bet for helping hard-of-hearing people understand speech clearly in large, loud and echoey places. So, spread the word on the communication advantages of hearing loops in the interest of inclusion and quality of life.

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Note: Any links to websites or mention of products or technology are for information and illustration only. Loop Minnesota does not favor or endorse one brand, manufacturer or distributor over others.

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Also visit my website hearing-loss-talk.com where I post blogs on all sorts of issues concerning hearing loss.